What's with flavor shots?

On our new walking route for Sunday's Dolores and I stop by Dunkin Donuts to get our morning brew on the way home. She ordered her medium coffee selecting Hazelnut. He poured, covered the cup and gave it to Dolores. I asked for my small Dunkin Dounts coffee and he poured from the same coffee pot. Surprised by this, I asked: didn't you just pour her Hazelnut from the same pot? And if you did what did I get? Hazelnut or regular? "Oh, you got regular," he said. "I put a shot of Hazelnut in hers before pouring." Not one to make a scene, I said thanks, took my change and left. Outside I find out Dolores' coffee doesn't really taste like Hazelnut. Now I know why. And this is a company that sells flavored coffee beans or ground coffee in bags by the pound but can't brew their own flavors? I may be showing my coffee naivety but has anyone else noticed this? Is anyone else bothered by this?

Coffee competition in Seattle

This story appeared in Google News today. Apparently, the competition amongst coffee shops is heating up in Seattle, home of Starbucks. The winners appear to be those who serve wearing a minimal uniform, i.e. showing more skin. Is it really better service? On the Net: Cowgirls espresso Sweetspot cafe Moka girls