Yes, the New England Chapter of HDI is holding a special one day event coming up this Friday, March 23 to be held at the Conference Center, Marlborough, MA.
Agenda | 8:00-8:30 | Registration | 8:30-8:45 | Opening remarks by HDI regional representatives | 8:45-9:45 | John Custy -Where ITIL and Knowledge meet | 9:45-10:45 | Chip Gliedman - What is this thing called ITIL and what should I do about it? | 10:45-11:00 | Break | 11:00-12:00 | Phil Gerbyshak - Make it Great! with the insights of "How to be a Relationship Geek" | 12:00-2:00 | Networking lunch / Vendor show | 2:00-3:00 | Naomi Karten - Cave Dwellers and Chatter Boxes: Demystifying Introversion and Extroversion | 3:00-3:15 | Break | 3:15-4:15 | Sam Rizzico - Tech Support Center Optimization | 4:15-4:30 | Closing remarks by HDI/door prizes |
Yes, blogger buddy Phil Gerbyshak is coming to the area.
This was going to be a good one day event, with Phil there it will surely be Great!Labels: HDI, help desk |
