Passion for the Good Customer Experience: GEL 2006

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Setting the stage
Thank you, Qumana!
Good Service at the Cleaners
Who's on First? - New Version
Tertiary Education
still waters do run deep
Sam Allis on Leadership
What can you do?
Andrea Learned - an interview
Attention or lack there of

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Thursday, May 04, 2006

GEL 2006

I came into NY City for the Good Experience Live (GEL 2006) Conference via train from New England today to catch the afternoon session with Phil Terry, CEO of Creative Good. Well worth it. More on this later as I collect my notes and thoughts together more formally.

I'm gelling again tomorrow!

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Thursday, May 04, 2006

GEL 2006