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Wednesday, November 23, 2005

How to make a virtual 3-legged stool

Let's start with a concept that I picked up at a HDI conference many years ago; the three legged stool is required for good business.

People + Process + Technology = Good Business.

Of course, it is not as simple as that. You need the right people in the proper position. You need a fully documented process where everyone knows and works within their roles and responsibilities. You need all this enabled by appropriate technology. Assuming these three legs are in place and solid, then the stool will support good business. Try to put technology in place without training the people and adjusting the process (if necessary) and you will find disaster on some scale.

So time moves along and business teams become virtual. Folks on the same team are no longer located in the same building, some are no longer in the same state, nevermind the same country. But the team objectives have not changed, the project or product is still required on time and at or under budget.

How should teams work in this virtual space?

Ken Thompson
and Robin Good are glad you asked that question. They have proposed a solution. They have gone so far to have created a manifesto for their proposal.

I highly recommend reviewing the manifesto on ChangeThis.

This manifesto will be fuel for some future postings. I spend a lot of time at work in virtual teams so this is something I will be attempting to use and will report back on how it goes.

If you have the need to work in virtual team and the opportunity to explore this area, I would like to hear what you have to say.

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