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Thursday, November 10, 2005

Falling behind

Two days of refresher training on presentation skills, a dinner meeting, and work emails to catch up on while I was off training have shortened my evenings this week, hence the light blogging.

The dinner meeting was the monthly event for the local Help Desk Institute chapter and a good presentation from Blue Cross/Blue Shield on their Concierge Service Delivery model. I have some notes from the presentation that I'll share soon (need to finish writing them up).

Comments on "Falling behind"


Blogger Phil Gerbyshak said ... (9:52 AM) : 

You're an HDI guy? Me too. We should connect. pgerbyshak [AT] gmail [dot] com


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