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Monday, May 30, 2005

Flowmaster Challenge

Saw this some time ago and put it aside to write on it. Okay, it took me awhile to get to it. Here goes.

Oddly enough, while this is
"a disguised example of the process that I have gone through to get system access for a new-start who I have renamed Rupert. The example isn’t quite real, but it’s damned close. In reality there was lots more swearing ..."
it strikes too close to home for comfort. I can use this as an example of what we don't want to do at my own workplace. It should get the attention of a few key folks to help nudge the effort along.

It is not that hard.

You do need to be aware of what is going on.

Think about what it must look like from the outside.

Think about keeping it simple.

Think about keeping the flow going forward.

What data do you need?

What data do you already know (and thereby don't have to ask for)?

Pilot it. Check out the results. Tweak as required.
As for customer input and feedback.

Repeat until the customers are very happy!
(Note that this may take awhile, but keep at it!)

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