HDI Keynote: Phil Gerbyshak
This is the edited version of Phil's keynote to the HDI New England event in Marlboro on 3/23/07. The talk itself is left intact. What was edited out was the intro and the question and answer period after he finished. Time: 27 minutes, 3 seconds MP3 File Phil Gerybshak can be found "making it great" on his blog! More on Phil's visit can be found here, here and here. Labels: HDI, help desk, make it great |